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聯(lián)系電話:13265835731 吳經(jīng)理 QQ:386939695
我們
是辦亞馬遜要求的UL報(bào)告的公司,已經(jīng)成功幫助很多亞馬遜商家成功應(yīng)對(duì)亞馬遜下架危機(jī),所有報(bào)告均由ILACISO17025認(rèn)可實(shí)驗(yàn)室簽發(fā)。歡迎來(lái)電咨詢亞馬遜投影燈UL153認(rèn)證檢測(cè)報(bào)告。
很多賣家收到了類似下面的郵件,要求提供UL安全報(bào)告。
Greetings from Amazon. It has come to the attention of our Product Safety department that a concern has been lodged regarding a product sold by you. I’m writing as part of an internal investigation to address our mutual customer’s concerns regarding that product, and help to bring about a satisfactory resolution for them.
The complaint is regarding [ASIN] – [ Title ] and the customer comment is as follows: “[caught on fire when i wasn't using it. right next to me. would not recommend.]”.
Product Safety asks that you please respond to the above concern by taking the following steps:
1. MOST IMPORTANT: Submit all relevant safety testing data and certification for the item. We ask you include testing specifically relating to the incident in question. Please refer to the attached word document of “Product Compliance Guidelines” if you have any questions. PLEASE NOTE: An MSDS does not suffice for safety testing.
The appropriate standard for this product appears to be [UL 60950], but others may apply. If you have questions about the appropriate standards for the product, please consult with the laboratory directly.
2. Complete the attached Product Safety Questionnaire. The questionnaire is geared towards addressing the safety concern that the customer has brought up. Please reach out to the manufacturer of the product for the details you might not have.
3. Provide images of the product (front, back, accessories, and packaging). Images should include: model/serial number, safety/compliance marks & logos and safety labels & warnings on the product or packaging. Please also attach a copy of the instruction manual.
Thank you for your swift attention to this matter. We look forward to resolving this to our mutual customer’s satisfaction.
Please note:
While we investigate, product will remain unavailable for purchase from our website.
If the above documentation request is not completed in entirety within 7 days the case will be closed and the ASIN will remain suppressed.
亞馬遜UL標(biāo)準(zhǔn)測(cè)試認(rèn)證是我公司的優(yōu)勢(shì)產(chǎn)品,服務(wù)周到,速度快,周期短。歡迎來(lái)電咨詢亞馬遜投影燈UL153認(rèn)證檢測(cè)報(bào)告。
聯(lián)系電話:13265835731 吳經(jīng)理 QQ:386939695